U0120
Lost Communication with Starter/Generator Module
Severeelectrical
Overview
The U0120 diagnostic trouble code indicates lost communication with starter/generator module. This means one or more control modules on the vehicle's communication network are unable to exchange data properly. Network communication faults can affect multiple vehicle systems simultaneously and may cause various warning lights, reduced functionality, or driveability issues depending on which modules are affected.
Symptoms
- HVAC system not responding
- Vehicle enters limp mode with reduced power
- Cruise control not engaging
- Speedometer/tachometer not working
Common Causes
- Rodent damage to wiring harness
- Software glitch requiring module reprogramming
- Faulty CAN bus wiring (open, short, or damaged)
- Low battery voltage or failing alternator
Diagnosis Steps
- 1Connect an OBD-II scanner and read all stored trouble codes across all modules
- 2Check for multiple U-codes which indicate a bus-level problem vs single module failure
- 3Inspect battery voltage and charging system (12.4V+ engine off, 13.5-14.5V running)
- 4Inspect the CAN bus wiring for damage, chafing, or exposed conductors
- 5Check the affected module connector for corrosion, bent pins, or water intrusion
- 6Verify module power and ground circuits with a multimeter
Estimated Repair Cost
$100 — $1,500
Cost varies by vehicle, location, and repair shop. Includes parts and labor.
Commonly Affected Vehicles
Toyota RAV4Ford F-150Mercedes-Benz C-ClassHyundai Sonata
Related Codes
More Electrical Codes
B0001Driver Frontal Airbag Deployment Loop Circuit Open
CriticalB0002Driver Frontal Airbag Deployment Loop Circuit Short to Ground
CriticalB0003Driver Frontal Airbag Deployment Loop Circuit Short to Battery
CriticalB0004Driver Frontal Airbag Deployment Loop Resistance Too High
CriticalB0005Driver Frontal Airbag Deployment Loop Resistance Too Low
CriticalB0006Passenger Frontal Airbag Deployment Loop Circuit Open
CriticalFrequently Asked Questions
U-codes are network communication codes that indicate a control module has lost communication with another module. This can be caused by wiring problems, a failed module, low battery voltage, or CAN bus issues. Multiple U-codes usually point to a bus-level problem.